Privacy Policy
This Privacy Policy explains how The Trade Standard LLC, doing business as Master Systems ("Master Systems," "we," "us," or "our"), collects, uses, and protects your information when you visit our websites (including mastersystemshq.com and go.mastersystemshq.com), submit our application forms, book a call, or communicate with us, including by SMS/text message.
1. What Information We Collect
- Contact information you provide through our forms: first and last name, email address, and phone number.
- Business information you provide in our application: company details, industry, revenue range, and answers to qualification questions.
- Communications: the contents of emails, text messages, calls, and appointment bookings exchanged with us.
- Technical and usage data: IP address, browser type, device information, pages visited, and referral source, collected automatically when you use our sites.
2. How We Use Your Information
- To respond to your inquiry and process your application.
- To schedule, confirm, and remind you about appointments you book with us.
- To provide, operate, and improve our services and websites.
- To send you service communications and, where you have consented, occasional promotional messages about our services.
- To comply with legal obligations and enforce our Terms of Service.
3. SMS/Text Messaging Program & Opt-In Details
When you submit a form on our site that collects your phone number and you provide consent, you opt in to receive text messages from Master Systems (The Trade Standard LLC). These messages include: application confirmations, appointment booking links, appointment confirmations and reminders, follow-ups about your existing inquiry, and — only where you have separately consented — occasional promotional messages.
- Consent is not a condition of purchase. Consent to receive marketing texts is optional and is never required to submit a form or use our services.
- Message frequency varies.
- Message and data rates may apply, depending on your mobile carrier plan.
- Opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at tyler@mastersystemshq.com.
4. No Sharing of SMS Opt-In Data
Text messaging originator opt-in data and consent — including your phone number and your consent to receive text messages — will not be shared with, sold to, rented to, or transferred to any third parties or affiliates for their marketing or promotional purposes. This information is shared only with SMS service providers acting on our behalf solely to deliver the messages you have consented to receive.
5. Cookies & Tracking Technologies
Our websites use cookies, pixels, and similar technologies to operate the site, remember preferences, measure site performance, and (on our marketing pages) measure advertising effectiveness — for example, the Meta (Facebook) pixel. You can control cookies through your browser settings; disabling them may affect parts of the site. We do not use cookies to collect SMS consent, and cookie data is never combined with your phone number for third-party marketing.
6. Data Security Practices
We use commercially reasonable administrative, technical, and organizational safeguards to protect your information, including encrypted connections (HTTPS/TLS) on our websites, access controls limiting who can view customer data, and reputable, security-vetted service providers for hosting, scheduling, and messaging. No method of transmission or storage is 100% secure, but we work to protect your information against unauthorized access, alteration, or destruction.
7. Your Rights & Choices
- Unsubscribe from texts: reply STOP to any text message at any time.
- Unsubscribe from emails: use the unsubscribe link in any marketing email.
- Access, update, or correct your information: contact us and we will update our records.
- Deletion: request deletion of your personal information, subject to legal record-keeping requirements.
To exercise any of these rights, email tyler@mastersystemshq.com. We will respond within a reasonable timeframe.
8. Third-Party Services
We use trusted service providers (such as website hosting, appointment scheduling, CRM, and SMS/email delivery platforms) to operate our business. These providers process your information only on our instructions and for no other purpose. Our websites may link to third-party sites whose privacy practices we do not control.
9. Children's Privacy
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision; material changes will be posted on this page.
11. Contact Us
The Trade Standard LLC (d/b/a Master Systems)
P.O. Box 3061, Eldorado Springs, CO 80025
Email: tyler@mastersystemshq.com
Phone: +1 (567) 777-3367